Refund policy
At DAA Media Solutions, we are committed to providing exceptional service to our valued customers. We understand that circumstances may arise where you may need to request a refund for a service purchased from us. This Refund Policy outlines our guidelines for service refunds in accordance with UK laws to ensure transparency and fairness for both parties involved.
1. Refund Eligibility
Refunds for service products are subject to the following conditions:
If you wish to cancel a service and request a refund, please contact us as soon as possible. We will review your request and provide further instructions based on the specific circumstances and terms of the service agreement. Please note that refund eligibility may vary depending on the nature of the service and any applicable contractual obligations.
3. Partial Refunds
In some cases, if a service has been partially rendered or completed, we may offer partial refunds based on the portion of the service that has not yet been provided. The refund amount will be determined on a case-by-case basis, taking into consideration the work completed and any expenses or costs incurred.
4. Non-refundable Services
Certain services may be non-refundable due to their nature or specific terms agreed upon at the time of purchase. This may include services that require extensive upfront investment, personalized or customized services, or services that have been completed or substantially provided.
5. Exceptions
There may be exceptions or variations to this refund policy for specific services or circumstances. Any such exceptions or variations will be clearly communicated to you prior to the purchase or in the service agreement.
6. Contact Us
If you have any questions, concerns, or need assistance with a refund request for a service product, please reach out to our customer support team. We are here to address your inquiries and work towards a satisfactory resolution.
Please note that this Refund Policy is intended as a general guideline and should not be considered legal advice. It is advisable to consult with a qualified legal professional to ensure compliance with UK laws and regulations specific to your industry or service type.
Last Updated: 23th of May.
1. Refund Eligibility
Refunds for service products are subject to the following conditions:
- The service has not been fully rendered or completed.
- The refund request is made within a reasonable timeframe, typically within 14 days from the date of purchase or before the service is provided, whichever comes first.
- The service is not subject to specific terms or conditions that state otherwise, such as non-refundable deposits or cancellation fees.
If you wish to cancel a service and request a refund, please contact us as soon as possible. We will review your request and provide further instructions based on the specific circumstances and terms of the service agreement. Please note that refund eligibility may vary depending on the nature of the service and any applicable contractual obligations.
3. Partial Refunds
In some cases, if a service has been partially rendered or completed, we may offer partial refunds based on the portion of the service that has not yet been provided. The refund amount will be determined on a case-by-case basis, taking into consideration the work completed and any expenses or costs incurred.
4. Non-refundable Services
Certain services may be non-refundable due to their nature or specific terms agreed upon at the time of purchase. This may include services that require extensive upfront investment, personalized or customized services, or services that have been completed or substantially provided.
5. Exceptions
There may be exceptions or variations to this refund policy for specific services or circumstances. Any such exceptions or variations will be clearly communicated to you prior to the purchase or in the service agreement.
6. Contact Us
If you have any questions, concerns, or need assistance with a refund request for a service product, please reach out to our customer support team. We are here to address your inquiries and work towards a satisfactory resolution.
Please note that this Refund Policy is intended as a general guideline and should not be considered legal advice. It is advisable to consult with a qualified legal professional to ensure compliance with UK laws and regulations specific to your industry or service type.
Last Updated: 23th of May.